USquare Luxe Properties respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, communicate with us, submit an enquiry, or use our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Residential or business address
- Property-related preferences and requirements
- Information submitted through enquiry or contact forms
- Information provided when requesting property details, viewings, or consultations
- Any other information you choose to provide to us
3. How We Use Your Information
We may use your information to:
- Respond to your enquiries and requests
- Provide information about our properties, projects, and services
- Arrange property viewings, consultations, or appointments
- Communicate with you regarding your enquiries
- Improve our website, services, and customer experience
- Understand website usage and improve website performance
- Send relevant marketing communications where permitted and where you have provided the appropriate consent
- Maintain website security and prevent fraud or misuse
- Comply with applicable UAE laws, regulations, and legal obligations
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and analyse website performance.
You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website.
5. Sharing of Personal Information
We do not sell or rent your personal information.
We may share information where reasonably necessary with:
- Our authorised employees and representatives
- Service providers supporting our website and business operations
- Technology, hosting, analytics, and communication providers
- Professional advisers where necessary
- Government authorities or law-enforcement bodies where required by applicable law
- Relevant third parties where disclosure is necessary to provide a service requested by you
Where we engage third-party service providers, we take reasonable steps to ensure that personal information is handled appropriately and securely.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no website or electronic transmission can be guaranteed to be completely secure. You should therefore exercise appropriate care when submitting personal information online.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain appropriate business records, resolve disputes, comply with legal obligations, or protect our legitimate business interests.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it, subject to applicable legal and regulatory requirements.
8. Your Privacy Rights
Subject to applicable UAE laws and regulations, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally permitted
- Ask about how your information is being used or shared
- Withdraw consent where processing is based on consent
- Raise questions or concerns regarding our privacy practices
Requests relating to personal information may be submitted using the contact details provided below.
9. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.
10. Marketing Communications
Where permitted by applicable law, we may contact you regarding our properties, projects, services, offers, events, or other relevant information.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in our communications or by contacting us directly.
11. Children’s Privacy
Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate legal basis or parental/guardian involvement where required by law.
12. International Data Transfers
Where necessary for the operation of our business, personal information may be processed or stored through service providers located outside the United Arab Emirates.
Where such transfers occur, we will take reasonable measures to ensure that applicable legal and data-protection requirements are observed.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws and regulations.
Any updated version will be published on this page with the revised “Last Updated” date. We encourage you to review this page periodically.
14. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the way we handle personal information, please contact us:
Email: info@usquareluxeproperties.com
Phone: +971 4 282 7213